Rope Link 22" Chain Necklace (2.5mm) in 18k Gold

Disappointing experience at Macy's south coast regarding a defective necklace purchase. Upon opening the packaged necklace, my wife and I discovered it was broken. When I attempted to return it just a couple hours later, the sales representative was highly unprofessional and initially refused the return. Although the manager eventually intervened and authorized a refund after confirming the defect, the process wasted hours of our time and involved unacceptable customer service.

I purchased this chain as a Christmas gift for my wife. After 2 weeks of wearing, the chain snapped. Luckily, I purchased the insurance. I had it repaired but literally the day after we picked the chain up from the store, it snapped again… in the same spot. Couldn’t return it so I sold it to a gold shop for much less than what I paid. I wouldn’t dare buy another piece of jewelry from Macy’s.

Chain broke within 1 week. Store would not take a return because no original tag on it or worn. Ridiculous customer service, awful!!!

I DO NOT recommend this chain. I bought for my daughter as a Christmas gift she was very happy, she asked me to put on, it got broken in my hands. I thought it was just a problem without overthink. well, I bought another chain for my son, it was broken in less than 12h. my kids are not babies

The 22 inch is perfect not to short not to long. The shine on this chain really sticks out which I like and I always keep it on with no issues. Durability is known on gold rope chains so I’m confident I won’t have issues from daily wearing. Overall great chain and very satisfied with it.

18Kgold chain . The chain is very light, weight is not specified, and it is hollow