Engraved Cross 20" Pendant Necklace in 14k Gold

This product seems like a scam. It’s not durable. It’s a bad product to buy.

Cross is beautiful but the chain is of very low quality. Surprise to see that Macys would sell such a poor item. Cheap hollow gold chain. Will have to think about buying gold items from Macys.

I purchased a 14KG cross chain and was really disappointed with the quality. After just one day of wearing it, the cross bent out of shape, which definitely shouldn’t happen with something advertised as 14K gold. It feels flimsy and poorly made. I expected much better durability for the price. Would not recommend.

Nice looking but very weak and poor quality. We had to return 2 of them within 2 weeks; leaning Back in a chair, the chain was snagged on a T-shirt and came apart. A second chain came Apart the first day wearing it doing absolutely nothing. Will not replace.

I purchased this necklace as a gift and paid more than the current listed price. I declined the Care Plan since I’ve never had issues with fine jewelry in the past. However, I was disappointed to learn from the recipient that the chain broke after just a few days of wear. When I called the store to report the issue, both the salesperson and the supervisor told me my only option was to return the jewelry for a replacement. That makes little sense to me when the chain is clearly defective—something that other reviews also mention. I expected better quality and customer service from Macy’s. It’s unfortunate that a piece meant to be a meaningful gift turned into a frustrating experience.

beautiful necklas, thought i would return it but kept it for myself, more for a lady

Broke after wearing it two days. I bought this as a gift for Christmas and you would think it being 14k gold it would be durable. After wearing it to sleep, the necklace broke. I gave two starts because at least customer service was responsive and allowed me to get the necklace replaced or fixed for no charge.

Chain broke within one week. I will return as soon as I can

This chain was supposed to be a special First Communion gift for my godson and the first day he tried to wear it, it broke into 3 pieces. It's trash, do not buy it. This was absolutely embarrassing.

This cross has fine, subtle engraving. The yellow gold is a beautiful bright yellow color. It feels a little light in weight, but strong and substantial. It's a good deal in my opinion because you get the charm AND a 20" rope chain. I gave it as a confirmation gift to a 13-year-old boy and he really loved it.