Eufy Omni E28 Robot Vacuum

The vacuuming part works fine, but the washing of the floors does not work. We sent it back and got a new model and it still doesn’t work. Very frustrating! It just dumps water all over the ground and tries to reseat itself over and over again.

I bought this like 6 weeks ago and have overall been quite disappointed. I was upgrading from an old, cheaper eufy model that was ready to be replaced. That unit was about as functional as this one. The self emptying works well, as does the spot cleaner. Other than that it really does not feel like a high end robot vaccuum. The sensors do not work well, it gets tangled in cords and shoelaces all the time. And the software sucks- I tell it to clean specific rooms, and it will go into other rooms and drive around for seemingly no reason. I would not buy this again.

Had the E28 for less than 3 months. The the detachable portable cleaner was broken from the first day and I was sent another. Then it had issues docking which i had to shim the lip up just right for successful docking. Then it had issues with water ports... At 3 months in it was too many issues to keep it. I do not recommend this vacuum.

Its size is just right. This little robot gets in and around my dining room table and chairs, which is an area that my other robot vacuum couldn't do without having to remove the chairs. The roller-style mopping system does a much better job cleaning my floors then the vibration mop on my other robot. As for the vacuum system, I have five dogs, and the hair is a problem, but this vacuum system seems to be handling it just fine, whereas my older robot had difficulty with clogs and hair winding up in the rollers. As for the small attached steam cleaner, this has been invaluable, as one of my dogs was ill the other day and had thrown up on my area rug, which this took care of with ease.

It cant park itself. Continues to say error. Goes in circles around home and fails to dock.

Robot 🤖 change cleaning route abruptly, all future work properly

Water leaks everywhere. Very loud, replacement HD same issue. Trying to return and it’s a hassle

We are excited to have eufy as part of our team. Our office floors are matte and otherwise it would be a nightmare to keep up with them. We've had the iRobot in the past and they haven't lasted. So, we were hesitant at first to make the investment but eufy was highly recommended.

Best robot vacuum mop ever! A little noisy when it emptirs just run during the day !

Keep on bumping chair legs, pushed my dining chair going to the living room, suct my charger cord, suct some of my kitchen floor rugs, hit and miss in recognizing things like shoes, cords, bags, sleepers. There are some areas that did not clean. Mopping is good. vacuuming is good.