This has never been shipped over 11 days after I purchasing the item. I contacted Macy’s and they said they cannot cancel it (online chat), so then I called a real person and they assured me they would cancel it and said I’d receive the email within an hour. An entire 24 hrs later and I have no email confirmation. I called again and STILL NO CANCELLATION. So now I have an item that is “delayed” with NO SHIPMENT DATE that’s a Christmas present and customer service reps that won’t cancel it for me so I can buy somewhere else. Save yourself the trouble and purchase from another retailer. I usually don’t buy from Macy’s, and, after this, won’t again.
Get in the game and be transported into the Enchanted Forest, where kids can explore motion-based learning games while seeing themselves on the screen.
International delivery
Shipping calculated at checkout
Returns & exchanges
Within 30 days of delivery
Get in the game and be transported into the Enchanted Forest, where kids can explore motion-based learning games while seeing themselves on the screen.
- SKU
- 4-23377097
- Brand
- Leapfrog
- Category
- Kids Baby / Toys & Games
- Variants
- 1
Customer reviews
So far it's a cute game. Bought it for a 2 year old. Only keeps his attention for a few minutes. Maybe when he gets a little older he'll be a bit more interested.
I wish I could share my thoughts on the product but I haven’t received it yet. I placed my order on Oct. 30th/31st and it has been out for delivery in Philadelphia since November 3rd. Today is November 10th. No updates from USPS, and no updates from Macy’s. Calling Macy’s now.
It’s okay, graphics are not the best. It comes with the cords but you have to purchase a power block to actually use it. It doesn’t come Included with the system. How companies are getting away with not selling a full product is beyond me. I really wanted to love this for my daughter but I’m not impressed. And she thinks it’s okay.