7-in-1 LED Light Therapy Face Mask Advanced Skincare at Home

This stops working after only one use. Do not buy it.

I am so upset. I’ve used this mask 3 times. I thought maybe the battery was low. I charged it for hours. I just put it on for the 4th time, it worked for 2 minutes. Now it will not turn back on, even when plugged in. I am so not happy.

Love it!

Worked only 7 times and will no longer work! Poor customer service and product arrives later than expected!

On the Macys website, you will notice “direct from vender” or “ships from.” This product is coming directly from pursonic. If you have a faulty product, Macys system can replace it within 3o days. It is limited when it comes direct from vender due to it being a third party. This product does have a 1 year limited warranty but you have to contact pursonic directly with proof of purchase. You can contact Macys if proof of purchase is needed.

Obviously this doesn’t really do anything but the online algorithms got my wife to insist this is what she wanted for Christmas. So within 2 weeks this will be lost in a drawer somewhere to never be used again. But she wanted her money lit on fire this way, so I gave in. I could have been saving for a boat instead.

I cant give a review due to the mask not working when I got it I charged it up and still doesn't work Im returning it to see if I can get another one I would really like to try it out

Except

I purchased this in August but was busy so i've forgotten. I opened a month later. The first week went ok i trialed 3x that week & I like the different light options. The following week it kept shutting off just after putting it on for 2 mins. I made sure it was charged & even left it charging overnight but it wouldn't switch on. Also double checked the booklet but nothing helpful bout what's going on. Sadly it was past my return window. I was obviously sent a faulty kind.

Love it !!😍